How to Remedy Error on Meta Quest 2 that reads “Sorry, Something Went Wrong.”

A lot of people use the Oculus Quest 2 because it is a fantastic virtual reality headset that they can use to play games and watch movies. Just due to the fact that it is a separate component, the headset is an excellent option for a wide variety of users. On the other hand, there are a few things that a considerable number of Quest 2 owners appear to find frustrating. The majority of the time, the owners of these devices have reported seeing a specific error message on the screen. When there’s an error message on the screen, a lot of individuals glance about and search for ways to repair the problem they’re having.

When your Meta Quest 2 headset displays the message “Sorry, something went wrong. “, we will have a look in this article at how you may solve the issue and get the headset working properly again. Please Try It Once More Sometime Later” If you are a user who is experiencing this issue, this is the comprehensive guide that includes all of the options that you may implement in order to fix the problem.

There is a wide variety of potential causes for the Quest 2 headset to exhibit the behavior of showing an error message on the screen. One of the primary reasons why the message appears is either because the device is not connected to the network or because the network may be quite weak and the headset may have trouble connecting to the network. Another possible explanation is that the network may be quite weak and the headset may have trouble connecting to the network.

There is a possibility that the error message appeared for another reason, and that reason is due of a few faults or bugs in the system. There is also a possibility that the issue is being caused by internet and cache files that have become corrupted or damaged on the device. There are a number of different approaches that you can take to resolve this issue, and it doesn’t matter what the root cause of the problem is.

How to Fix the Sorry, Something Went Wrong Error Message on Meta Quest 2
IMG: Meta Support Forum

Let’s get started.

The Meta Quest 2 must be restarted.

Restarting the device in question is universally acknowledged as being among the most effective fixes available. Certainly, restarting the device is effective in removing any transient flaws or glitches that may have been the source of the problems you were experiencing. The following is a list of the actions that need to be completed in order to restart the Quest 2 headset.

  • Then, make sure the Meta Quest 2 headset is turned on and connected to your computer.
  • At this point, you will need to push and maintain pressure on the power button that is located on the right side of the headset.
  • At this point, you should see the Power Off screen.
  • To restart, you simply need to choose that option from the menu.
  • Your current Meta Quest 2 will begin again shortly.

In the event that you are unable to restart your Meta Quest 2 for whatever reason, you always have the option to restart the device immediately using a more aggressive method. Proceed in the following manner.

  • Keep the power button on your headset pressed down and held for approximately ten seconds.
  • The headset will turn itself off automatically.
  • You will need to wait for approximately twenty to thirty seconds.
  • Lastly, turn on your Quest 2 by pressing and holding the power button on your headset until it turns on by itself.

Verify that you are connected to the internet.

It is possible that you will see this notice if your internet connection is unstable or intermittent. This is because the Quest 2 requires an internet connection to display many of the features available on the Quest 2. In this particular scenario, it is in your best interest to first disconnect from the WiFi network and then attempt to reconnect to the same network. You also have the option of rebooting your router and contacting your internet service provider to see if there is a problem with their end of the connection.

With Quest 2, this is how you can make the necessary adjustments to disconnect from your WiFi network.

  1. To interact with Oculus, press the button located on the right side of your controller.
  2. At this point, you should see the universal menu appear on your screen.
  3. You will, however, need to click the clock that is located to the left of the menu.
  4. The menu for Quick Settings ought to have shown at this point.
  5. Go to the option labeled “Quick Settings,” and then pick “WiFi.”
  6. You have the option of disconnecting from the current WiFi network or connecting to a different WiFi network from this location.
  7. Choose the network you want to connect to, type in the password, and then click the Connect button.

It’s time to delete the app.

Sometimes the error message can appear when you are attempting to launch a certain application or game on your device. It is possible that you will need to uninstall the application from your Quest 2 and then reinstall the application. This procedure may be helpful in resolving some problems and deleting any cache or temporary files that may be the source of the troubles, which led to the error message being displayed on the screen.

The methods necessary to uninstall an application or game are as follows.

  • Press the Oculus button that is located on the right controller of your headset.
  • At this point, you should see the Universal menu appear on your screen.
  • To view all of the applications that have been downloaded to your Quest 2, select the icon that looks like a grid.
  • But, hover over the app, and pick the option that looks like three vertical dots.
  • Now, choose Uninstall from the menu, and after that, confirm your selection, to delete the application from your Quest 2 headset.
  • The video game or mobile application will be removed from your Quest 2 at this time.

You can reinstall the app by going into the app store on your Quest 2 headset and following the on-screen instructions. You just need to search for the program, select it, and then select the option to install it.

Make Sure There Are No New Software Updates

Another potential explanation for why the error message is being displayed is the presence of fresh software upgrades or the launch of Quest 2, both of which are in development. It is vital to keep all of your electronic gadgets up to date because the upgrades typically serve to improve the performance of the device while also removing any bugs or problems that may have been present in prior versions.

To see if your Quest 2 headset has any available updates, follow these steps.

  • You can interact with Oculus by pressing the button that is located on the right-hand controller.
  • At this point, the Universal menu ought to appear on the screen.
  • By hovering the mouse pointer above the clock, you may access the Quick Settings menu.
  • Once the Quick Settings menu has been opened, select the Settings icon that is located in the upper right-hand corner of the screen.
  • In the end, navigate to the System menu and select the Update Software option.
  • Your Quest 2 is going to check to see if there are any available updates right now. If there are any updates available, it will begin downloading them, and then it will force you to restart your device so that the updates may be installed.

Download and install the Oculus app on your additional device.

It’s possible that a lot of people won’t think this is the greatest answer, but if you do happen to have a spare mobile phone on you at the moment, it’s in your best interest to get the Oculus app downloaded and set up on that device. Moreover, ensure that your Meta Quest 2 headset is connected to the mobile app before continuing. If you have tried other techniques and they have not been successful for you, you should give this strategy a shot because it has been successful for other users. Both the Android and iPhone versions of the Oculus app are available for download.

Reset the Quest 2 to its factory settings.

Doing a factory reset is the very last and only option available for resolving this problem message. When it comes to executing a factory reset, however, you will need to be aware that every piece of data and game on the device will be removed before you can forward with the process. So, if you have any customized settings or anything else that you could forget, it is essential to note them down and create lists so that it is easier to set up the device after you have reset the Quest 2. The steps to resetting Quest 2 are as follows.

Using the Oculus app on your phone, perform a factory reset.

  • Launch the Meta Quest app on your Android or iPhone.
  • Once the app is open, select the Devices option using the menu. The application has this choice available at its very bottom.
  • At this point, select the headset that is currently attached to your phone by tapping on it.
  • Choose the option that says “Advanced Options.”
  • Last but not least, choose Factory Reset, then press the Reset button to finalize the Factory Reset.

With the Quest 2 Headset, perform a factory reset.

  • Switch off your Quest 2 headset.
  • Now, hold the power and volume down buttons on the headset.
  • Keep both buttons pressed until you see the boot screen appear on the headset.
  • Now, use the volume buttons on the headset to navigate through the boot menu.
  • Highlight the Factory Reset option. and press the power button to select the option.
  • Use the volume buttons again to select the Yes option. Now, press the power button to confirm the Factory Reset.
  • Your Quest 2 has now been reset.

Summary

After the Sorry, Something Went Wrong message displays on your Quest 2, this article on how you can fix the issue with your Quest 2 has come to a close. Now, the issue that hasn’t been resolved is the fact that there isn’t a recognized remedy or treatment for this issue. To resolve this issue, you will need to carry out any one of these actions, if not all of them.

In the event that you have any inquiries or questions, please do not hesitate to post them in the comments section below.

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