Microsoft Acknowledges Windows 10 End of Support Error on ESU PCs

Microsoft Addresses Windows 10 False “End of Support” Messages

Microsoft has acknowledged and resolved an issue that incorrectly alerted some Windows 10 users about “end of support”despite their enrollment in the Extended Security Updates (ESU) program.
The company assures users that Windows 10 will continue to receive limited support until October 2026.

Recently, Microsoft confirmed that numerous individuals still operating Windows 10 have been receiving erroneous notifications indicating their system is unsupported. This issue specifically impacts users enrolled in the ESU program.

Scope of the Issue

This situation is not entirely novel, as a similar concern was initially documented in October. At that time, users of Windows 10 LTSC 2021 (version 21H2) were the only ones affected. However, it is now clear that users on Pro, Education, and Enterprise editions are also facing this misleading alert.

Specific Error Message

According to the Health Dashboard for Windows 10 22H2, the misleading “Your version of Windows has reached the end of support” notification may appear even for devices with valid ESU enrollment following the October 2025 Security Update (KB5066791).This issue affects not only Windows 10 editions like Pro and Education but also Enterprise LTSC 2021 and Windows 10 IoT Enterprise LTSC 2021.

Windows 10 end of support message / Image: Mauro Huculak

Resolution Steps

In response to this problem, Microsoft has issued a patch aimed at resolving the erroneous message. To successfully receive this update, users must ensure their devices are connected to the internet.

If the “end of support”notification persists on your machine, verify your internet connection. Additionally, check if any firewall settings or configurations might be obstructing the update process.

For organizations using managed devices, Microsoft recommends network administrators utilize the Known Issue Rollback (KIR) and set up the specific Group Policy.

If you continue to use Windows 10, there is no urgent action required. Microsoft is committed to supporting these devices long-term, despite the incorrect notification.

Upgrade Options

For users on Windows 10 22H2 or earlier versions, options include upgrading to Windows 11, joining the ESU program, or transitioning to alternatives like Linux Mint or ChromeOS Flex.

Frequently Asked Questions (FAQs)

Why am I getting an “end of support” message with ESU enrollment?

This notification is a cosmetic issue acknowledged by Microsoft. The alert surfaced after the October 2025 Patch Tuesday but will not hinder update delivery for devices enrolled in the ESU program.

Will my PC keep receiving security updates?

Absolutely. If your system is correctly enrolled in the ESU program or is operating a supported LTSC edition, it will continue receiving necessary updates.

Which Windows 10 editions are impacted by this issue?

The error affects Windows 10 22H2 and its various editions, including Pro, Education, Enterprise, as well as Enterprise LTSC 2021 and IoT Enterprise LTSC 2021.

Will the notification go away automatically?

Yes, Microsoft is working on a server-side solution. The misleading notification should disappear within a day or two after you check for updates and restart your device.

What is the duration of ESU coverage for Windows 10?

The Extended Security Updates program for Windows 10 remains effective until October 2026.

Have you encountered the “end of support” warning in your Windows Updates settings? Share your thoughts in the comments below!

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