Users around the world are experiencing issues with viewing comments on TikTok or are unable to load comments on the app.
If you’re experiencing difficulties seeing your comments on TikTok, rest assured that you’re not the only one. Many TikTok users have taken to social media to inquire about why their comments are not visible or taking an unusually long time to appear.
The problems have been ongoing since January, with a recent increase in reports about the issue in March and June. Many are questioning whether the problem lies with their internet connection or the platform itself.
Possible Reasons for TikTok Comments Not Loading
Despite TikTok not providing confirmation, it is highly likely that the problem is caused by a bug on the platform. As of now, there doesn’t seem to be a definitive solution for the issue, as numerous users have reported experiencing it for an extended period of time.
If you happen to be one of the unfortunate individuals, there are some effective techniques that you can try to see if they can resolve the issue for you:
- Close the application and reopen it – try fully closing the TikTok app, to see if this is a quick fix
- Make sure you’re connected to internet – double check to make sure your internet connection is good
- Log out – logging out and back in again is the next easy option
- To troubleshoot bugs, such as comments not showing, users can go into their settings and clear their app cache. This will effectively clear the cache and resolve any issues.
- Reinstall TikTok – Although slightly longer, you could try removing the app from your device, and downloading it again (note: if you delete the app entirely, it will also automatically delete any of your drafts, so ensure you have saved them to your device before attempting this.)
Despite the widespread nature of this bug, implementing these quick fixes may not have any impact if a fix from TikTok itself is necessary.
The TikTok Support account responded to a complaint on Twitter by providing information on how to report the issue within the app. This can be done by going to “Report a Problem”and selecting the appropriate option, such as “Crashing,””Not Responding,””Lagging,”or “Other.”
Hi there, sorry you’re experiencing some issues. Troubleshoot your app: go to Me > tap ‘…’ > Report a Problem > Crashing/Not Responding/Lagging/Other. Once you submit your in-app feedback, we’ll take it from there.
— TikTokSupport (@TikTokSupport) March 8, 2022
Many users are eagerly awaiting a solution from TikTok for the ongoing problem with comments. For a large number of individuals, the comments are just as captivating, if not more so, than the actual video.
In addition to this bug, there have been other reported issues on TikTok recently. Many users are experiencing difficulties with their profile pictures not showing up on the app.
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