Resolving the DirectX 12 Error in Marvel Rivals on PC: A Step-by-Step Guide

Marvel Rivals, powered by Unreal Engine 5, harnesses advanced features exclusive to DirectX 12. Consequently, players with GPUs that do not support DirectX 12 will be unable to launch the game on their PCs. For those whose graphics cards are compatible, below are essential steps to resolve the “DirectX 12 is not supported on your system” error and ensure a smooth gaming experience.

Resolving the DirectX 12 Error in Marvel Rivals

To effectively address the DirectX 12 error in Marvel Rivals, your system must run on Windows version 1909 or higher. This version is crucial as it enables support for the DirectX 12 Agility SDK, which is a requirement for all Unreal Engine 5 titles.

Update Your Windows Operating System

If you haven’t performed recent updates on your Windows OS, it is imperative to do so now. Follow these simple steps:

Search for “Update” in the Windows Search bar and select Check for Updates.
Ensure your system is on the latest version and that no updates are pending.

Windows Update Screenshot — Screenshot by Prima Games

The following Windows builds support the DirectX 12 Agility SDK required for Marvel Rivals:

Version 21H1 and later
Version 20H2, build 19042.789
Version 2004, build 19041.789
Version 1909, build 18363.1350

Ensure Your GPU Drivers Are Up to Date

Another critical step is to update your GPU drivers, particularly if they haven’t been refreshed recently. NVIDIA and AMD have released Game Ready drivers designed to optimize performance in Marvel Rivals. These updates not only provide stability improvements but can also enhance gameplay performance.

NVIDIA Game Ready Drivers Screenshot — Screenshot by Prima Games

You can access the latest drivers through the following links:

You can also update your drivers using the NVIDIA GeForce Experience or the AMD Adrenalin Software.

Marvel Rivals System Requirements

Minimum Requirements	Recommended Requirements
YOU	Windows 10 64-bit (1909 or newer)	Windows 10 64-bit (latest)
CPU	Intel Core i5-6600K or AMD Ryzen 5 1600X	Intel Core i5-10400 or AMD Ryzen 5 5600X
RAM	16 GB	16 GB
GPU	NVIDIA GeForce GTX 1060 or AMD RX 580 or Intel Arc A380	NVIDIA GeForce RTX 2060 (Super) or AMD RX 5700-XT or Intel Arc A750
DirectX	Version 12	Version 12
Storage	70 GB SSD	70 GB SSD

The RX 580 and GTX 1060 meet the minimum DirectX 12 requirements; however, older models may struggle with performance. It is also essential to ensure your operating system is up to date, as Windows version 1909 is a strict requirement for Marvel Rivals.

General Troubleshooting Tips

In addition to the above steps, consider the following troubleshooting tips to identify and rectify any potential issues:

Update DirectX and Visual C++ Redistributables.
Ensure your laptop is using the dedicated GPU rather than the integrated one while playing.
Verify game files through Steam:
- Open Steam and go to your Library.
- Right-click on Marvel Rivals and select Properties.
- Under the Installed Files tab, click on Verify integrity of game files.

The DirectX 12 error in Marvel Rivals primarily arises from outdated hardware, stemming from Unreal Engine 5’s reliance on the SDK. It is unlikely that the developers will implement a DirectX 11 mode in future updates, underscoring the necessity of upgrading hardware to play recent Unreal Engine titles efficiently.

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