Step-by-Step Guide: Changing Your Age on TikTok Account

It can be easy to mistakenly enter the wrong birth date when setting up a TikTok account. However, correcting your age on the platform is not as straightforward.

On January 13, 2021, TikTok enhanced its privacy policies by making all accounts for users under the age of 16 private by default. This change followed the suspension of numerous underage accounts just months earlier.

This has had repercussions on various platforms where brand accounts for new startups faced suspension due to accidental age misrepresentation.

So, what can be done regarding age verification on TikTok, and how can you change the birth date associated with your account?

Is it possible to change your age on TikTok?

You cannot change your TikTok age yourself. To make an update, you need to contact TikTok and provide proof of your actual age.

In 2021, TikTok tightened its privacy settings further by ensuring that all accounts belonging to those under 16 remain private and eliminating the option to modify your birth date once it has been set.

Steps to change your birthday on TikTok

If you’ve discovered that the birth date on your account is incorrect, contact TikTok’s customer support or opt to create a new TikTok account instead.

How to reach TikTok regarding age changes

TikTok recommends tapping the ‘Report a Problem’ option within the app. If you can’t access your account, you can email infocontact@tiktok.com, including proof of age. Acceptable proof includes a government-issued ID such as a passport, driver’s license, or birth certificate.

We understand that some users may be experiencing app issues. Please go to Profile > Privacy and Settings > “Report a Problem”to tell us what’s happening. If you can’t access the app, please email infocontact@tiktok.com so our support team can follow up!

— TikTok US (@tiktok_us) March 1, 2019

To report an issue within the app, follow these steps:

Open the TikTok app
Tap on Profile at the bottom right of the home screen and then tap on the three lines in the top-right corner to access Settings and Privacy.
Scroll down to the Support section and select Report a Problem.
Choose Account and Profile, then tap on Editing Profile.
Select Other, and then tap on Need more help? This will take you to a feedback form where you can enter a request to correct your date of birth.

Creating a new TikTok account

If you have mistakenly entered your age and prefer not to navigate TikTok’s customer service for corrections, you can simply create a new TikTok account.

To log out of your current account, follow these steps:

Click the ‘Me’ tab
Tap the three dots in the top right corner
Scroll down and select Log Out
Then, follow the sign-up instructions to create a new account.

It’s important to emphasize that we do not advise trying to circumvent the system by falsifying your age. These privacy measures were implemented to protect users, and misrepresentation will ultimately be identified.

If you genuinely believe your age or birth date is incorrect on the app and it’s affecting your user experience, these guidelines will help you.

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