TikTok’s ‘no internet connection’ error: Troubleshooting Guide

If you are seeing a ‘no network connection’ error message on TikTok, there are several methods you can attempt to resolve the problem.

Every day, millions of people visit TikTok to explore their For You Pages and engage with the increasing amount of content from various creators on the platform.

Nevertheless, while utilizing the social media platform, you may encounter a glitch or receive an error message, and resolving it may not be immediately obvious.

Users frequently come across the ‘no internet connection’ or ‘no network connection’ error, which indicates that they are unable to watch videos, upload their own videos, or engage with the app.

If you encounter this error message on TikTok, there are various methods you can attempt to possibly resolve the issue.

Unsplash: Olivier Bergeron

TikTok is used by millions each day.

How to Fix the ‘No Internet Connection’ Error on TikTok

If you and a large number of users are experiencing the ‘no internet connection’ error at the same time, it is likely that the problem is with TikTok’s servers and not with your own device. This suggests that the best course of action is to wait for TikTok to resolve the issue, which typically does not take too long.

If you are the sole person facing the issue or if the error message persists, here are a few troubleshooting steps you can attempt:

Ensure your device has a stable internet connection — If other apps on your device are also unable to connect to the internet, it is likely that the problem lies with your device’s internet connection or the source of your internet connection. Therefore, you must first resolve this issue before attempting to access TikTok again.
Try deleting and reinstalling the app — This is a tried and tested method that can often resolve persistent issues without a clear cause. Simply delete the app from your device and then download it again. Please note that this action will also delete any saved drafts.
Ensure your app and device are up to date — It is important to regularly check for updates and make sure that your TikTok app is running on the latest version. This will help to prevent any persistent errors that may arise due to bugs in older versions.