Troubleshooting: Age of Mythology Retold Crashing on PC

The early access version of Age of Mythology: Retold is currently available on PC and consoles, showcasing the impressive efforts of World’s Edge and Forgotten Empires to modernize the classic 2002 RTS. It runs smoothly on a range of PC setups, but some players may encounter technical difficulties. If you experience frequent crashes while playing Age of Mythology: Retold, here are a few suggestions to help resolve the issue.

Fixing Age of Mythology Retold Crashing on PC

There are several possible reasons why Age of Mythology: Retold may be crashing. We suggest trying the following solutions to resolve the issue and get the game running smoothly.

Update to Windows 10 Build 19043

If you have not recently updated Windows 10, you may be significantly behind the necessary update for Age of Mythology: Retold, as well as other newer releases. It is important to ensure that you are using at least Build 19043.

Type “Update” in Windows Search and click on Check for Updates
Here, make sure you are on the latest version and there aren’t any pending updates or installations

Add Exclusion/Exception in Antivirus Software

It is possible that your antivirus software is incorrectly identifying Age of Mythology: Retold as a threat, which can result in crashes upon launching the game. To determine if this is the issue, try temporarily disabling the antivirus service and see if the game launches successfully. If this is the case, you will need to add the game’s folder to the list of exceptions or exclusions in your antivirus software.

How to Fix Windows 11 Compatibility Issues

In the event that you encounter the “Age of Mythology: Retold requires at least Windows 10 to run”error while playing on Windows 11, you can try the following steps to resolve it:

Browse to your Steam installation (C:\Program Files (x86)\Steam\)
Right click on Steam.exe (or bin\steamwebhelper.exe), choose Properties
Click on the Compatibility tab
Uncheck any boxes that are checked, and click Apply
To launch Steam, double-click on Steam.exe.
Conduct a re-test of the issue.

Generic Troubleshooting

In addition, you can attempt the following general troubleshooting recommendations.

Verify the integrity of game files in the Steam or Xbox client
Update DirectX and Visual C++ Redistributables
Switch to your dedicated GPU if you’re playing on a laptop
Update Windows to the latest version
Ensure you meet the requirements and have a GPU that supports DirectX 12
Update GPU drivers
- NVIDIA
- AMD
- Intel
Make sure the game is fully updated

After reviewing the suggestions, we trust that Age of Mythology: Retold is no longer experiencing crashes for you. Fortunately, the game is not very resource-intensive, so most players should not encounter any significant problems. Additionally, it offers Steam Cloud support and the option to rotate buildings.