Troubleshooting Marvel Rivals DX12 Not Supported Error

Marvel Rivals has officially launched, yet many players are facing challenges due to the “DX12 not supported error.” Fortunately, the developers have shared a solution for those experiencing this issue.

After much anticipation, Marvel Rivals is now available to players eager to explore various characters and identify the strongest heroes in the game’s meta. However, the enjoyment is being overshadowed for several PC users who encounter an error message that forces them to restart their game.

If you’re dealing with the DX12 not supported error while playing Marvel Rivals on your PC, follow these recommended steps:

How to Fix the DX12 Not Supported Error

To address the DX12 issue in Marvel Rivals, it is crucial to update your Windows 10 OS to version 1909 or newer. This problem has been acknowledged since the beta phase of the game, and solutions have been provided on the official FAQ page.

The FAQ states, “To resolve this issue, update your Windows 10 64-bit operating system to version 1909 or later. Additionally, ensure your graphics card driver is current. It’s also important to confirm that your graphics card meets the minimum requirements, specifically an NVIDIA GTX 1060 or AMD RX 580.”

Marvel Rivals featuring Black Widow — Image Credit: NetEase / Marvel

Despite updating, some players may still face this DX12 error. If you find yourself in this situation, consider the following troubleshooting steps:

1. Restart Your PC

One simple yet effective solution is to restart your computer. This common troubleshooting method can resolve numerous PC issues. Though it may not guarantee a fix, restarting all applications and your system can help reset configurations and resolve glitches.

2. Verify Game Files

In some instances, the error may be related to corrupted game files. To remedy this, follow these steps to verify the integrity of the game files:

Access your game library.
Right-click on Marvel Rivals.
Select ‘Properties’ from the menu.
Click on ‘Manage Files.’
Choose ‘Verify Integrity of Game Files.’

3. Delete and Reinstall Marvel Rivals

If the previous solutions do not work, you might consider deleting and reinstalling the game as a last resort. While this method can be time-consuming, it may resolve underlying file issues. Ensure you have the time to reinstall before proceeding, as you will be temporarily unable to play.

If you continue to encounter the DX12 not supported error after trying these steps, you may need to await a comprehensive fix from the developers.

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