Xbox games are among the most widely played by users on the console or PC. Unfortunately, some users are complaining of the 0x803f800e error when they are launching a game.
This error is frustrating, as it prevents users from playing the affected game. If you are also experiencing this issue, this guide will show you how to fix it and return to enjoying your games.
Why am I getting the error 0x803f800e?
The potential causes of the 0x803f800e error are within a close circle. Below are some of the potential causes:
- Issues with profile: In some cases, this issue can be caused by glitches with your user profile. This is prominent with users using the Xbox Gold profile. You can fix this by signing in and out of your profile.
- Verification issues: At times, this problem be caused by issues with the verification of your subscription. The solution to this is to contact Microsoft Support to help fix the issue.
How do I fix the error code 0x803f800e?
1. Power cycle console
- Long press the Xbox button at the front of your console for about 10 seconds.
- Wait for the console to turn off completely.
- Finally, wait for about 60 seconds and turn on the console again.
Sometimes, the error code 0x803f800e can be due to minor glitches with your console. The solution to this is to power cycle your console.
If you are experiencing this issue on your PC, you only need to restart it.
2. Verify your subscription
- Press the Xbox button on your controller to launch the menu settings.
- Choose the Profile & system option.
- Now, select Settings.
- Next, select Account.
- From here, choose Subscriptions.
- Finally, select the subscription you want to check.
If your subscription has expired, you might get the 0x803f800e error. So, you need to verify if your subscription is still active.
If your subscription has expired, you need to visit the Microsoft Store to renew it.
3. Try launching the game again.
- Press the Xbox button on your controller to open the menu.
- Now, highlight the game from the list available and press the Menu button.
- Select the Quit option.
- Finally, wait for about 10 seconds before trying to launch again.
Sometimes, this error 0x803f800e might occur because the game encountered an error. Restarting the game has proved effective for many users, and you should try it too.
If you are experiencing the issue on your Windows PC, close the game and wait for about 10 seconds before relaunching it.
4. Sign out and into your profile
- Press the Xbox button on your controller.
- 现在，选择个人资料和系统。
- 接下来，选择退出。
- 最后，等待一段时间并重新登录。
如果您使用黄金配置文件并遇到 0x803f800e 错误，则需要注销并进入您的配置文件。这应该可以清除您帐户的潜在问题。
5.联系支持人员
如果上述修复仍然无法帮助您解决 0x803f800e 错误，您需要联系Microsoft 支持。他们已经帮助许多用户快速解决了这个问题。所以，你也应该尝试一下。
一些用户改用Xbox 聊天支持。在这种情况下，通过取消并重新安装订阅解决了该问题。因此，可用的选项不受限制。
如果您仔细按照步骤操作，现在应该能够永久解决该问题。
请随时在下面的评论中告诉我们帮助您解决此问题的解决方案。
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