Frustration Rises as McDonald’s x Pokémon TCG Pocket Collaboration Codes Go Missing

The much-anticipated collaboration between Pokémon and McDonald’s in 2025 offers more than just a collectible card list. For Pokémon TCG Pocket players with active McDonald’s Rewards accounts, this partnership includes enticing in-game items. However, many users are expressing concerns over missing promo codes for these rewards.

In light of a new expansion launch on the horizon, dedicated fans of the Pokémon TCG Pocket are looking for every opportunity to enhance their gameplay. The Pokémon x McDonald’s collaboration features a collection of 15 collectible cards, and players are particularly eager to gather free in-game resources available through this promotion.

When customers purchase a Happy Meal, they are promised an email containing a redeemable code for Pokémon TCG Pocket, allowing access to items like Hourglasses for free. Unfortunately, numerous players have reported issues, finding that the codes were either not sent or could not be redeemed after arrival.

Challenges Faced by Players Claiming McDonald’s Codes

A recent post on social media by McDonald’s has served as a platform for frustrated players to voice their concerns about the ongoing promotion. Many have taken to the comments section, requesting assistance and clarification before their codes expire.

really hope i catch a Rayquaza wbuorder the Pokémon Happy Meal today and unlock Pokémon TCG Pocket rewards with the McD’s app 👀 pic.twitter.com/CMELZPniQo

— McDonald’s (@McDonalds) January 21, 2025

In the comments, players have shared troubling experiences: one stated, “Not sure how long it’s supposed to take, but I never received my code.” Another user noted, “I bought a Happy Meal, but the code I got said it reached its usage limit; what do I do?”

A broader pattern of anxiety emerges as players inquire whether they would receive a code after using the McDonald’s app to redeem points for a Happy Meal, with many expressing that they were either left empty-handed or failed to receive any collab items altogether.

Amidst this wave of frustration, McDonald’s has assured customers that they will investigate the issues raised; however, there has been no formal acknowledgment of the problems from the company or Pokémon TCG Pocket at this time. This has left players uncertain whether they will be able to get replacements for the codes they missed or if these glitches are simply considered a loss.

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