For a while now, Helldivers 2 players have been reporting a new issue that is preventing them from accessing the game’s main menu. Here’s how to fix the black screen error on startup.
Helldivers 2 has become one of the biggest launches of 2024, so far. While Arrowhead Game Studios is still trying to resolve server issues due to the increase in players, some users are experiencing other errors that are preventing them from enjoying this galactic adventure.
Although experiencing a black screen upon startup is not an uncommon problem, there are different methods to fix it.
If you’ve verified that Helldivers 2 is up to date after patch 1,000,009, then here’s everything you can do to get your game working.
How to fix “black screen on startup” issue in Helldivers 2
Many Helldivers 2 players have reported that they are stuck out of the game right after launching it. When opening the game in full screen, their screen would go completely black and freeze without providing any audio feedback.
If you encounter this problem after opening Helldivers 2, here are some things you can do to correct it:
- Check if all your drivers are up to date.
- Check your game files on Steam. To do this, go to your Steam library, right-click on Helldivers 2 and go to “Properties” . Find the “Local Files” tab, then select the “Verify integrity of game files” option.
- Manually edit the “user_settings.config” file to prevent your game from opening in full screen. To do this, you can go to “C:\Users\user\AppData\Roaming\Arrowhead\Helldivers2” . Find the “user_settings.config” file and delete it.
And that’s everything you need to know to fix the black screen issue when starting Helldivers 2.
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