Intel Addresses Unstable 13th & 14th Gen CPUs Amid Pressure

The ongoing issue with Intel’s unstable CPUs continues, but the company has now provided users with a solution by offering an extended warranty.

Intel has recently revealed that they will be prolonging the warranty for Raptor Lake CPUs by an additional two years, resulting in a total warranty period of five years. However, it should be noted that this extended warranty will only be applicable to boxed CPUs.

Customers who purchased pre-built PCs are not eligible for the extended warranty. Instead, they should directly contact the manufacturer or reseller. On the other hand, those who bought boxed CPUs must reach out to Intel customer support for assistance.

According to a report from Videocardz, Intel has acknowledged the presence of instability issues in their 13th and 14th-generation Raptor Lake CPUs. The company has described the issue as ‘difficult to diagnose’, indicating that they are still searching for the underlying cause.

Intel hasn’t Issued a Permanent Fix

Despite Intel’s statement, no additional information has been provided regarding the stability issues or potential root causes. Further clarification and details on the extended warranty are anticipated to be released within the next few days.

Many Reddit users who use Intel products were pleased to see that the company had acknowledged the issue, but some expressed disappointment that they had not taken further action. In response to the announcement, Reddit user RobbtheSleepy stated, “Transparency is important, but it’s not enough. What steps are being taken to address this problem?”

Some users expressed worry about the potential impact of this on upcoming Intel products. User DogHousesOnTheMoon inquired, “Will the 15th generation chips be secure? Have they addressed this issue? I am considering purchasing a new PC, but I cannot afford to deal with faulty chips.”

Despite the extended warranty period being a welcome addition, it remains unclear how many CPUs will be affected by the issues when Intel’s next generation of chips still launches this year.