Intel’s Response to CPU Issues and Promised Update

A large number of individuals who use Intel’s 13th and 14th-generation CPUs have been facing issues with stability. These issues have caused various symptoms such as blue screens, decreased gaming performance, and even complete system crashes.

Intel has at last responded to the ongoing problems by releasing a statement. The statement addressed the issues as being caused by incorrectly set operating voltages, specifically on LGA-1700-compatible motherboards.

The only components that seem to be impacted at this time are those in the Intel Raptor Lake series, including the Raptor Lake refresh chips. The most severe problems appear to be affecting high-end chips, specifically the Core i9 series. It has been reported that mobile and laptop WeUs are not experiencing any issues.

According to sources, the incorrect voltage being used by these CPUs is a result of faulty microcode algorithms. In response, Intel has announced that they will be releasing microcode patches to fix the root cause of the problem. These patches are currently undergoing validation and are expected to be released by mid-August 2024.

intel i9-14900K with a raptor next to it

The exact cause of the stability issues, which have impacted server providers, game developers, tech reviewers, and regular PC gaming enthusiasts, remains uncertain at this time.

According to some users on Reddit, a manufacturing fault known as Oxidation had previously affected Intel CPUs. Although this fault had impacted some early 13th-generation CPUs, it had been resolved by 2023. In a Reddit post, Intel clarified that the ongoing issues affecting both the 13th and 14th gen chips were not caused by this older fault.

There has been no indication from Intel that they plan to recall any CPUs. They advise any customers experiencing instability problems to reach out to customer support for assistance.

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