Arc Raiders Developers Address Player Bans for Utilizing Accessibility Controllers

Players of Arc Raiders have recently raised concerns regarding account bans linked to cheating, a situation that many feel is unjust given their use of accessibility devices that do not confer any competitive advantage. This issue has sparked significant conversations on platforms like Reddit, where one gamer shared a particularly troubling account.

A user, who identifies as quadriplegic, described how they utilize a specialized controller known as the quadstick, which is activated by inhaling and exhaling. This innovative device allows individuals with similar disabilities to engage in gaming and manage daily tasks more effectively. Despite the controller’s design for accessibility, this player faced the unfortunate consequence of receiving a suspension, which later escalated to a permanent ban.

Expressing their frustration, the user stated, “I don’t have much going for me, and while I know there are people out there who are probably going through worse, this f**king sucks.” Such sentiments highlight the emotional impact these bans have on players who rely on adaptive technology.

Embark Studios Takes Action on the Issue

Fortunately, following widespread awareness of this problem, the account in question was reinstated. The matter has proven to be widespread, prompting a response from Embark Studios, the developers behind Arc Raiders. They acknowledged the issue and assured players that they are dedicated to rectifying it promptly.

In a post on X, the studio stated, “It’s come to our attention that certain players using accessibility peripherals are getting banned in the game. We are working hard on resolving this issue as soon as possible. Our support team is reviewing all appeals, please continue to reach out to us if this has happened to you. Thank you for bringing this to our attention.”

It’s come to our attention that certain players using accessibility peripherals are getting banned in the game. We are working hard on resolving this issue as soon as possible. Our support team is reviewing all appeals, please continue to reach out to us if this has happened to…

— ARC Raiders (@ARCRaidersGame) March 17, 2026

While no specific timeline has been provided for a comprehensive resolution, players who have encountered wrongful suspensions or bans are encouraged to submit their appeals via the official Technical Support Center. This proactive approach is crucial for ensuring that all gamers, regardless of their accessibility needs, can enjoy their gaming experience without undue barriers.