NCT’s Mark Faces Security Backlash in Viral Video, Fans Outraged

Incidents at COSRX Pop-Up Event Stir Fan Outrage

On November 24, Mark Lee attended a highly anticipated photo call for the COSRX pop-up store, hosted at Stage 35 in Seongsu. As is common at such events, a large crowd of fans gathered outside, eager for a glimpse of the NCT member. Mark took the time to engage with attendees, exploring the pop-up shop, posing for photographs, and interacting with the enthusiastic audience.

Viral Video Sparks Controversy

A video capturing a tense moment as Mark was leaving the venue quickly garnered attention on social media. The clip depicted him rolling down his car window to wave at fans, only to be met with an aggressive reprimand from a security guard, which sparked immediate backlash.

Fan Reactions Capture Frustration

According to a fan who attended the event, the situation escalated quickly.“I was furious seeing how Mark was only trying to greet us, ” the fan expressed.“The security guard shouted, ‘Why are you rolling the window down, f*ck!’ It was chaotic, and even well-behaved fans were yelled at.” Another post corroborated the situation, featuring audio that confirmed the security guard’s harsh words: “F*ck, don’t open the door.”

251124 Course RX Pop-up Mark, Return Carefully ! #Mark pic.twitter.com/MBNs3euHK6

— 𖦹 (@s1owzeen) November 24, 2025

Calls for Accountability and Change

The incident has ignited a wave of criticism directed toward the security personnel involved, with fans asserting that their primary role is to safeguard the artist rather than intimidate or berate them. Multiple comments have emerged on social media platforms:

“A security guard’s purpose should be to protect the artist, not to yell at them recklessly.”
“Understanding your boundaries is crucial. Mark did nothing wrong; he simply wanted to say hi. This behavior is disturbing.”

You know what really pissed me off at that moment?? Mark rolled down the window because he wanted to say hello to the fans, but Security opened the window like, “Fuck << I was so angry I could’ve died. They couldn’t control it and people kept coming in. They kept yelling at the fans who were standing well inside the fence https://t.co/cxYnM2Dpcy

— 💥 (@xelyvn) November 24, 2025

I’ll upload the part where I swore. To be exact, I said “f*ck, don’t open the door”..ㅋㅋ pic.twitter.com/up308PrMLk

— 💥 (@xelyvn) November 24, 2025

As discussions surrounding treatment of idols at public events gain momentum, many fans are now advocating for formal apologies or disciplinary measures for the involved security personnel’s conduct. This incident highlights the ongoing issues surrounding artist safety and fan interactions, revealing a pressing need for improved professionalism in event management.

Sources: Koreaboo

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